Support
Stuck, confused, or found a bug? Email us at sayitlikethat.app@gmail.com and a human will get back to you, usually within one to two business days. Include your iPhone model and iOS version if it's a technical issue — it helps a lot.
Email supportFrequently asked questions
- What is the "American melody"?
- The rhythm and music of American speech: which words get punched, which glide by almost unheard, where the voice rises and falls. Native listeners react to this melody far more than to individual sounds — it's the real reason someone "sounds foreign" even with good grammar. The app marks the melody on any text automatically, so you can see it while you speak.
- Will this app remove my accent?
- No — and that's on purpose. Your accent is part of you, and with the right melody it sounds charming, not confusing. We teach the American rhythm layer: stress, reduction, and intonation. Most people find that's what they actually wanted all along.
- Do I need perfect pronunciation first?
- No. Melody matters more. So-so sounds on the right rhythm are understood instantly and sound confident; perfect sounds on the wrong rhythm still read as "foreign". Start with the music — the sounds can catch up later.
- My English isn't very good. Can I still use it?
- Yes. Start with the built-in practice packs — short, everyday English with the melody already marked. For your own scripts, paste any English text (a translation tool of your choice gets you there); the app then shows you exactly which words to punch and which to glide over, which is the part no translator can do.
- What happens when I record?
- You read your script from the screen while the front camera films you. A gentle "good lighting" look and clean, even studio-style sound are applied automatically, the text sits near the lens so you appear to look at your viewers, and you stop the recording with the red button — if you forget, the app quietly stops for you a few seconds after the script ends. Every take is saved straight into My Recordings, where you style it and save it to your photo library. Afterwards you style the finished video: seven caption looks (every one highlights the melody words), five color filters, animated rain or water-ripple effects, thin animated frames, and four export shapes for Reels, TikTok, YouTube, or square feeds — then one tap saves it to your photo library.
- Can I pause in the middle of a recording?
- Yes — and it's invisible in the result. While recording, tap the pause button next to the red shutter, take a breath, adjust the reading speed or text size, then tap it again to continue. The paused moment is cut out of the final video completely: your take comes out as one smooth, flawless recording, and the captions stay perfectly in sync.
- Is my practice audio saved anywhere?
- Never. After a practice run you can listen to yourself once — then it's gone for good. It's held only in memory, never written to storage, never uploaded. Only the videos you deliberately record and save are kept.
- Does the app change my face or eyes?
- No, and it never will. The camera enhancement is lighting-style only — a soft, even grade over the whole picture, like filming on a good day. Nothing detects or edits your face, eyes, or features. You look like you.
- What's free and what's paid?
- Free forever: two of your own scripts, the built-in practice packs, the melody teleprompter, and the listen-to-yourself practice loop. Premium unlocks unlimited scripts and video recording with captions, filters, effects, and exports — either $4.99/month after a 7-day free trial, or a one-time lifetime purchase of $44.99 (pay once, own it forever, no subscription). Cancel anytime; everything you made stays yours.
- How do I manage or cancel my subscription?
- Subscriptions are handled entirely by Apple. Open Settings on your iPhone → tap your name → Subscriptions → select SayItLikeThat. From there you can change plans or cancel. Cancelling stops future charges; you keep access until the end of the period you already paid for.
- How do I restore a purchase on a new device?
- Make sure you're signed in with the same Apple ID you used for the original purchase, then open the app and tap Restore purchases on the paywall or in the app's settings. If it doesn't appear after a minute, force-quit the app and try once more — and if it still fails, email us.
- Can I get a refund? (Our money-back policy)
- Yes — here is exactly how it works. All purchases go through Apple's App Store, so refunds are issued by Apple, not charged-and-kept by us: go to reportaproblem.apple.com, sign in with your Apple ID, select the SayItLikeThat purchase, and choose a reason. Apple usually responds within 48 hours, and in most regions purchases made in the last 14 days are refunded without questions. Two honest tips: the monthly plan starts with a 7-day free trial — cancel inside the trial and you pay nothing at all; and if something in the app isn't working, email us first — we'd rather fix your problem than have you need a refund.
- Where are my scripts and recordings stored?
- On your device, and only on your device. We have no servers and no account system — nothing you write or record ever leaves your iPhone unless you export or share it yourself. Details in our privacy policy.
- How do I delete my data?
- Delete individual scripts or recordings inside the app, or delete the app itself to remove everything it stored. Because there's no account and no cloud copy, that's genuinely all of it — there's nothing for us to delete on our side.
- Does the app work offline?
- Yes. Writing scripts, prompting, recording, and playback all work without an internet connection. A connection is only needed for App Store purchases and restores.
- Which devices are supported?
- SayItLikeThat is built for iPhone. An iPad-optimized layout is on the roadmap — if that matters to you, email us and say so; requests genuinely influence the order we build things in.
Feature requests
We read every suggestion. If something would make your recording routine better, send it to sayitlikethat.app@gmail.com with the subject "Feature request".