Support
Stuck, confused, or found a bug? Email us at sayitlikethat@gmail.com and a human will get back to you, usually within one to two business days. Include your iPhone model and iOS version if it's a technical issue — it helps a lot.
Email supportFrequently asked questions
- What is the "American melody"?
- The rhythm and music of American speech: which words get punched, which glide by almost unheard, where the voice rises and falls. Native listeners react to this melody far more than to individual sounds — it's the real reason someone "sounds foreign" even with good grammar. The app marks the melody on any text automatically, so you can see it while you speak.
- Will this app remove my accent?
- No — and that's on purpose. Your accent is part of you, and with the right melody it sounds charming, not confusing. We teach the American rhythm layer: stress, reduction, and intonation. Most people find that's what they actually wanted all along.
- Do I need perfect pronunciation first?
- No. Melody matters more. So-so sounds on the right rhythm are understood instantly and sound confident; perfect sounds on the wrong rhythm still read as "foreign". Start with the music — the sounds can catch up later.
- My English isn't very good. Can I still use it?
- Yes. On a modern iPhone you can write your script in your own language and the app translates it to natural English on the device — then shows you a translation of any English script in your language, so you always understand what you're practicing. No internet needed, nothing leaves your phone.
- What happens when I record?
- You read your script from the screen while the front camera films you. A gentle "good lighting" look and clean, even studio-style sound are applied automatically, the text sits near the lens so you appear to look at your viewers, and the app stops recording by itself when it hears you finish speaking. Afterwards you choose one of five caption styles — every one highlights the melody words — and export for Reels, TikTok, YouTube, or square feeds.
- Is my practice audio saved anywhere?
- Never. After a practice run you can listen to yourself once — then it's gone for good. It's held only in memory, never written to storage, never uploaded. Only the videos you deliberately record and save are kept.
- Does the app change my face or eyes?
- No, and it never will. The camera enhancement is lighting-style only — a soft, even grade over the whole picture, like filming on a good day. Nothing detects or edits your face, eyes, or features. You look like you.
- What's free and what's paid?
- Free forever: two of your own scripts, the built-in practice packs, the melody teleprompter, and the listen-to-yourself practice loop. The subscription ($4.99/month after a 7-day free trial) unlocks unlimited scripts and video recording with captions and exports. Cancel anytime; everything you made stays yours.
- How do I manage or cancel my subscription?
- Subscriptions are handled entirely by Apple. Open Settings on your iPhone → tap your name → Subscriptions → select SayItLikeThat. From there you can change plans or cancel. Cancelling stops future charges; you keep access until the end of the period you already paid for.
- How do I restore a purchase on a new device?
- Make sure you're signed in with the same Apple ID you used for the original purchase, then open the app and tap Restore purchases on the paywall or in the app's settings. If it doesn't appear after a minute, force-quit the app and try once more — and if it still fails, email us.
- Can I get a refund?
- Refunds for App Store purchases are issued by Apple, not by us. Go to reportaproblem.apple.com, sign in with your Apple ID, and select the purchase. Apple usually responds within 48 hours.
- Where are my scripts and recordings stored?
- On your device, and only on your device. We have no servers and no account system — nothing you write or record ever leaves your iPhone unless you export or share it yourself. Details in our privacy policy.
- How do I delete my data?
- Delete individual scripts or recordings inside the app, or delete the app itself to remove everything it stored. Because there's no account and no cloud copy, that's genuinely all of it — there's nothing for us to delete on our side.
- Does the app work offline?
- Yes. Writing scripts, prompting, recording, and playback all work without an internet connection. A connection is only needed for App Store purchases and restores.
- Which devices are supported?
- SayItLikeThat is built for iPhone. An iPad-optimized layout is on the roadmap — if that matters to you, email us and say so; requests genuinely influence the order we build things in.
Feature requests
We read every suggestion. If something would make your recording routine better, send it to sayitlikethat@gmail.com with the subject "Feature request".